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Identity Theft

Members: Please Beware of Phishing/Identity Theft
Thousands upon thousands are falling victim to a real, growing Internet-based threat: Phishing. Phishing occurs when you receive an e-mail either asking you on the spot or directing you to a web site that asks for personal, confidential information. Most people should know not to give personal information to just anyone – especially over the Internet. But, what “Phishers” do is disguise themselves and/or their e-mail as a company or entity that needs your specific information. Some Phishers claim to be government agencies, electronic payment services, and financial institutions – even us!

How Does “Phishing” Work?
The fraudster sends you an e-mail falsely claiming to be from a legitimate company in hopes that you will reply directly or click a link that takes you to a "spoof" website. The spoofed website mimics a legitimate website for the sole purpose of stealing your personal information. They typically look/ask for:

  • Password or PINs
  • Social Security Numbers
  • Financial Insitution Account Number(s)
  • ATM/Debit or Credit Card number(s)
  • Credit card validation (CCV) code

Even if you don’t provide what they’re asking for, simply clicking the link could subject you to background installations of key logging software. Key logging software can record every keystroke on your computer and collect information such as:

  • User ID’s
  • PINs and Passwords
  • Account Numbers
  • Other sensitive information

How To Recognize “Phishing”

  • Urgent appeals. Frequently, these e-mails claim that your account may be closed if you fail to confirm, verify or authenticate your personal information immediately.
  • Request for security information. Fraudulent e-mails often claim that the financial institution has lost important security information that needs to be updated. They may also request that the user visit and update this information online.
  • Typos and other errors. Fraudulent e-mails or websites may obtain typographical or grammatical errors. The writing may also be awkward, stilted or inappropriate. The visual or design quality may be poor.

Southeastern FCU Members: Protect Yourself from Identity Theft
Identity Theft (like Phishing) occurs when someone steals your personal information (such as your account or social security number) and uses it to obtain credit in your name and charge things they have no intention of ever paying back. Before you know it, your credit report can show you 3-4 times more in debt than you realized, payments that are months, if not years, late, and you in connection with businesses you might not want association with.

Southeastern FCU considers Identity Theft a serious threat. We continuously monitor our security procedures to protect you and your accounts. But, total security is possible only through you.

Steps to Prevent Identity Theft

  1. Never give personal information to anyone over the phone or Internet unless you initiate the contact. Always confirm the validity of requests for any personal information requested of you. Call the company directly with the phone number listed on your account/billing statement.
  2. Make sure the security features on your computer, web browser, etc. are up-to-date. If you conduct any business over the Internet, it would be wise to invest in a firewall and good security software.
  3. Keep backup records of all your financial transactions and statements.
  4. Destroy any unused financial solicitations, statements, or receipts before discarding them.
  5. Report any lost or stolen checks and/or credit cards immediately.
  6. Never give out your ATM PIN number and treat your receipts with care.
  7. Get a copy of your credit report at least once a year.

If you ever become a victim of Identity Theft, take the following action steps immediately:

  1. Contact us and any other financial institution you use to protect your accounts.
  2. Contact your debit/credit card suppliers.
  3. C ontact the Social Security Fraud hotline at (800) 269-0271.
  4. Contact the FTC Identity Theft Hotline at (877) 438-4338.

Go to www.stopidentitytheft.org for a complete “Victim’s Checklist.”